Although LoadPilot makes it easy to manage your freight business, we understand that you might have questions. This support page was designed to quickly answer the most common questions we receive. If you need additional support or are unable to find what you are looking for in the videos and how-to articles below, please contact us online or call us toll-free at 877-730-1942 to speak with a member of our technical support staff.
This video shows you how to turn on the carrier insurance settings. This makes it so that you and your agents will not be able to book loads with carriers who don't have insurance, or whose insurance is expired....
This will explain how to delete multiple loads at once. All deleted loads can not be undeleted.
Log in to LoadPilot
Go to the loads "Loads in Progress" page at
Next to each load is a check box. C...
It's easy to reset your password.
Go to https://secure.loadpilot.com/login/
Click on "Forgot Password".
Enter the email address yo use for your LoadPilot account.
*It will only recognize registered email addresses. Your password will be sent...